Refund and Cancellation Policy

At GlobalRxStore, we strive to provide our customers with high-quality allopathic medicines and an excellent shopping experience. If for any reason you are not satisfied with your order, we offer a straightforward and transparent refund and cancellation policy.

Delivery Time

We aim to deliver your order as quickly as possible. However, due to logistical or unforeseen circumstances, delivery may take up to 10 days.

If your order has not arrived within this time frame, please contact us at support@globalrxstore.com.

Eligibility for Returns

Refunds are only applicable in the following cases:

  • You received an incorrect product
  • You received damaged goods
To initiate a return:
  • Contact us within 48 hours of product delivery
  • Email us at support@globalrxstore.com
  • Include your order number and reason for the return
Once your request is approved, your refund will be processed within 7–10 business days to the original payment method.

For Damaged or Incorrect Items

If you receive a damaged or defective item:

Once reviewed and approved, we will issue a refund for the purchase price of the product.

Other Return Reasons

If you are not satisfied with your purchase for reasons other than damage or defect, you may request a refund within 48 hours of delivery, provided:

  • The product is in its original packaging
  • The product is unused and in original condition
You will be responsible for return shipping costs. To request a refund, contact us at support@globalrxstore.com with your order number and reason for return. We will review your request and issue a refund if it meets our criteria.

Important Notes

  • Shipping charges are non-refundable.
  • Opened or used products are not eligible for refund.

Cancellations

  • Orders can be cancelled within 6 hours of placing the order.
  • To cancel, email us at support@globalrxstore.com
  • Once an order is dispatched, it cannot be cancelled.

Contact Us

If you have any questions or concerns about our refund or cancellation policies, feel free to contact our support team at support@globalrxstore.com.

We are committed to your satisfaction and will do our best to resolve any issues promptly and professionally.